Shipping products from Japan may be subject to taxes and to custom fees in the country of delivery. These costs are the customer’s responsibility.
These costs include the sales tax in the country of delivery (applied to the total value of the order), duties on the cost of products (around 6% for the European Union) and fees to the carrier for handling (typically $10 to $20).
For our customers in the USA: Most packages with a declared value that is under $2000 USD will be cleared without any fee. We ship to the US every single day and we have never had any issue with customs.
For our customers in Australia: Orders below $1000 AUD are regarded as 'low value imports' by Australian customs. As of 01 July 2018, customs duties may apply to any goods imported from overseas by consumers in Australia. For more information please visit the Australian customs website.
For our customers in Canada: Orders above $20 CAN require that you pay the applicable duties and the GST. For more information please visit the Canadian customs website.
The following list describes EU rules for custom fees:
- EU Directives calculated Total Value of the order as a combination of the price of product and shipping fees.
- For orders with a Total Value of 22 Euros and below: Exempted from both tax and import duty.
- For orders with a Total Value ranging between 22 to 150 euros: The buyer is responsible for paying the consumption tax of the total value.
- For orders with a Total Value that exceeds 150 euros, The buyer is responsible for paying both consumption tax and import duty of the total value.